Shipping policy
At Cartitaz, we want to make sure your order reaches you safely and as quickly as possible. This Shipping
Policy explains how we process, ship, and deliver orders placed through our website.
1. Shipping Methods
Standard Shipping:8-12 Business Days
2. Order Processing Time
Orders are generally processed within 2 business days after successful payment andĀ order confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Please note that processing time is separate from shipping time. For example, an order may take 1ā2
business days to process and an additional 3ā5 business days to arrive.
3. Delivery Timeframes
Domestic Shipping ā India
Estimated delivery time after dispatch: 8-10 Business Days
Delivery times are estimates and may vary depending on your location, courier availability, weather, publicĀ holidays, and other circumstances beyond our reasonable control.
The delivery estimate provided at checkout or in your order confirmation should be considered the most
relevant estimate for your order.
4. Shipping Costs
Shipping charges may vary depending on your delivery location, order value, product, and shipping
method.
Standard Shipping: Depends on ProductĀ
The applicable shipping charge will be displayed at checkout before you complete your purchase.
5. Tracking Information
Once your order has been shipped, we may provide a tracking number or tracking link through the email
address or phone number associated with your order.
Tracking information may take [48 HOURS/2DAYS] after dispatch to become active.
You can use the tracking information to monitor your shipment's progress.
6. Delivery Issues and Delays
We work with our shipping partners to deliver orders within the estimated timeframe. However, delays canĀ occasionally occur because of:
ā¢ Courier or logistics issues
ā¢ Incorrect or incomplete delivery information
ā¢ Severe weather or natural events
ā¢ Public holidays
ā¢ Transportation disruptions
ā¢ High order volumes
ā¢ Government or regulatory restrictions
ā¢ Other circumstances beyond our reasonable control
If your order is significantly delayed or your tracking information has not updated for an extended period,
please contact us at flakesicles@gmail.com with your order number.
We will work with the relevant shipping provider to investigate the issue and assist you.
7. Incorrect Shipping Information
Please make sure your shipping address, phone number, and other delivery details are accurate beforeĀ placing your order.
If an order cannot be delivered because of incorrect or incomplete information provided by the customer,additional shipping charges may apply for re-delivery where applicable.
If you notice an error in your shipping information after placing an order, contact us as soon as possible at flakesicles@gmail.com
8. Lost, Damaged, or Missing Orders
If your package appears to be lost, damaged, or marked as delivered but you have not received it, pleaseĀ contact us at flakesicles@gmail.com as soon as possible.
We may request your order number, tracking information, photographs, or other details needed toĀ investigate the issue.
Where appropriate, we will work with the shipping provider to resolve the matter and provide an applicableĀ replacement, refund, or other remedy in accordance with our policies and applicable law.
9. International Shipping
INTERNATIONAL SHIPPING NOT CURRENTLYĀ AVAILABLE
If international shipping is available, delivery times and shipping charges will depend on the destination andĀ will be shown at checkout where applicable.
International customers may be responsible for customs duties, import taxes, local fees, or other chargesĀ imposed by the destination country, unless otherwise stated.
Customs processing may also result in additional delivery delays.
10. Contact Us
Store Name: Cartitaz
Email:flakesicles@gmail.com
Phone: 9496337208
Business Address: TVM,Kerala,India
When contacting us about an order, please include your order number so we can assist you more quickly.