Terms of service

Last Updated: 28-08-2026
These Terms of Service (“Terms”) govern your access to and use of the website and services operated by Cartitaz (“we”, “us”, “our”). By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website.
1. Account Terms
You may be required to provide accurate information when creating an account or placing an order. You are responsible for keeping your account information and credentials secure and for all activity carried out through your account. You must not use another person’s account without authorization.
We reserve the right to suspend or terminate accounts where we reasonably believe there has been misuse, fraud, violation of these Terms, or unlawful activity.
2. Pricing and Payment
All prices displayed on our website are shown in Indian Rupees (INR), unless otherwise stated. Prices, discounts, offers, taxes, shipping charges, and availability may change without prior notice.
Payment must be successfully completed through the payment methods offered at checkout. We may use third-party payment processors to securely process transactions. We do not knowingly store complete payment-card credentials on our servers.
If an incorrect price is displayed due to a technical or human error, we reserve the right to cancel the affected order and refund any amount already paid.
3. Product Descriptions
We make reasonable efforts to ensure that product names, descriptions, specifications, images, dimensions, colours, and other information are accurate and current. However, minor variations may occur, particularly due to screen settings, manufacturing differences, packaging changes, or supplier updates.
If a product received is materially different from its description or is defective, please contact us according to our Returns and Refunds policy.
4. Order Acceptance
Placing an order constitutes an offer to purchase. An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to accept, reject, limit, or cancel an order for legitimate reasons, including product availability, pricing errors, suspected fraud, payment issues, or
logistical limitations.
If we cancel an order after payment has been received, we will arrange an appropriate refund of the amount paid for the cancelled order, subject to applicable law.
5. Shipping and Delivery

Orders are shipped to the delivery address provided at checkout. You are responsible for ensuring that the address and contact information provided are accurate.
Estimated delivery times are provided for guidance and may vary because of location, carrier delays, weather, public holidays, operational issues, or other circumstances outside our reasonable control.
Unless otherwise stated, orders are generally dispatched or processed within 3 business days.
Once an order has been handed to the applicable delivery partner, tracking information may be provided where available. Please contact us if your order is significantly delayed or appears to be lost.
6. Returns and Refunds
Returns, exchanges, cancellations, and refunds are subject to our applicable Returns and Refunds Policy, which forms part of these Terms.
Eligibility may depend on factors such as the product category, condition of the item, time since delivery, and reason for the return. Certain products may be non-returnable where permitted by applicable law, particularly where they are personalized, hygiene-sensitive, perishable, or otherwise specifically identified
at the time of purchase. Where an eligible refund is approved, the refund will generally be processed through the original payment method or another appropriate method. Processing times may depend on the payment provider or bank.
7. Prohibited Uses
You must not use our website or services to:
• Violate any applicable Indian or other applicable law or regulation.
• Commit fraud, impersonation, deception, or other unlawful activity.
• Interfere with or attempt to compromise the security or operation of our website.
• Introduce malicious code, viruses, or harmful material.
• Scrape, copy, reproduce, or commercially exploit website content without authorization.
• Use the website in a manner that could damage our business, reputation, systems, or other users.
8. Intellectual Property
Unless otherwise stated, the website, branding, logos, text, graphics, images, product content, and other materials provided by [STORE NAME] are owned by us or used with permission and are protected by applicable intellectual-property laws. You may not reproduce, modify, distribute, or commercially exploit such materials without prior written permission, except as permitted by law.
9. Limitation of Liability
To the maximum extent permitted by applicable law, [STORE NAME] will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or purchase of products, including losses resulting from events outside our reasonable control.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable Indian law, including any rights or remedies that consumers are legally entitled to.
10. Events Beyond Our Control
We will not be responsible for delay or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, internet or telecommunications failures, strikes, transportation disruptions, or widespread service outages. We will take reasonable steps to minimize the impact where practicable.
11. Governing Law and Indian Jurisdiction
These Terms are governed by and interpreted in accordance with the laws of India. Subject to applicable consumer-protection and other mandatory laws, disputes arising from these Terms or your use of the website shall be subject to the jurisdiction of the competent courts at TVM,Kerala, India.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business practices, or applicable law. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after an update may constitute acceptance of the revised Terms to the extent permitted by law.
13. Contact Information
Store Name: Cartitaz

Email: flakesicles@gmailcom

phone: 9496337208

Business Address: TVM,Kerala,India